Thank you for shopping YB Green®. Your satisfaction is priority, so please read all shop policies before making your final purchase. Because I work extremely hard, all designs seen on this website are a trademark of YB Green not to be copied.
We accept PayPal and Credit Card (Visa/Mastercard) via Paypal.Money Orders, and Checks are acceptable only if we have approved this method of payment via email or phone. Payment should be made within 3 days of purchase unless otherwise noted. Your item will be shipped upon receipt of full payment.
Orders are shipped within 3-7 business days from receipt of your full payment. Pieces are shipped USPS First Class or Priority Mail, with protective packaging. You will be notified of shipment and expected arrival. If you would like to expedite/insure/specialize your package please contact us the same day of purchase via email to discuss shipping arrangements and invoice changes. Delivery Confirmation will be included on all sales and shipping in order to ensure the safe arrival of your purchase.
Refunds and Exchanges
All sales are final. If the product is damaged upon receipt, you must notify me within 7 days of receiving the product and the item will either be replaced with another available item of same price, or a monetary refund of purchase value will be granted.
Every item is handmade and one-of-a-kind. Please note that glass shape, glass weight, and jewelry design may NOT be identical in a set. All glass is recycled in-house, and the firing process may leave clay residue on some glass so carefully make your selection.
For international buyers/purchases: Please note, while the price includes shipping, buyers are responsible for any and all duties and customs charges that may be incurred.
Care and Maintenance
I do extensive testing on the more textured glass items, but a few flecks may come off through wear and tear. This won’t impact the shape of the earring but it can happen—though rare. Also because of this, I do NOT recommend for children or tweens. Avoid contact with harsh household chemicals. Excessive amounts of water (i.e. immersion in water, water sports, face washing, etc.) or chemical products such as hairspray could damage jewelry. Stainless steel can be lightly cleaned with a damp cotton cloth (optional mild soap) and dried with a cotton cloth. Gold and silver can be polished with a polishing cloth, and to avoid tarnish, wrapped in jeweler’s tissue and sealed in Ziploc bag. Keep heavy objects off of glass, though hard to break, glass could crack. Be mindful where glass is stored; avoid areas where glass could be bumped onto a hard surface (i.e. vanity room with tile flooring) and cracked. Keep jewelry tangle-free. For leather: keep out of sunlight, store in cool dry place. Some shedding is normal, avoid rubbing and contact with sweat and oils. For coasters: there may be some rough edges, please avoid contact with children.
Contact firstname.lastname@example.org for additional questions or concerns.